MEMBER PROTECTION OFFICER 

Floorball Australia are seeking a member protection information officer (MPIO) 

Please see the below job description. 

Interested applicants should please apply in writing by December 1st, 2019 to floorballaustralia@gmail.com

MEMBER PROTECTION INFORMATION OFFICER JOB DESCRIPTION

Overview:

The Member Protection Information Officer (MPIO) is the first point of call in Floorball Australia for any enquiries, concerns or complaints from members about harassment and abuse.

The MPIO provides confidential information and moral support to the person with the concern or who is alleging harassment.

The MPIO sits outside Floorball Australia’s Committee structure

Duties:

• Listen to complaints and concerns from members.
• Provide support for all members.
• Provide information and options for member complaints (not advice).
• Keep up to date with information on harassment, discrimination and other forms of inappropriate behaviour.
• Understand and follow Floorball Australia’s policies and procedures in relation to Member Protection.
• Be accessible and approachable to all club members.
• Maintain confidentiality for all club members.

Position Requirements:

• Ability to provide support
• Interpersonal skills
• Good communication skills
• Good conflict resolution skills
• Knowledge of Floorball Australia’s Member Protection policies and procedures
• Able to work independently

Notes:

A current Working with Vulnerable People Check is strongly advised for this position.

For further information, please refer to Play By The Rules website: www.playbytherules.net.au